Challenge
UUDLY carried out the redesign of the Lapinlahden Lähde website through a participatory and collaborative process. Employees from all three key organizations actively participated in the project: Pro Lapinlahti Mental Health Association, Lapinlahden Lähde Oy, and Kahvila Lähde (Lapinlahden Tuki Oy).
The goal was to build a website that focuses on up-to-date and easily accessible information – and that serves different target groups through events, services, and facilities. At the same time, the site had to function on a daily basis, with multiple administrators and constantly changing content.
- Joint visibility for multiple operators and target groups
- Up-to-date information, events, and services easy to find
- User role-based access and smooth content management
When information is kept up to date and responsibilities are clear, the portal becomes an everyday tool.
Solution: what UUDLY did
1. Participatory process and definition of needs
During the process, representatives of the organizations presented their views and defined their own information needs in accordance with their target groups. UUDLY compiled the views received and used them as a basis for establishing a clear direction for the reform.
2. Auditing and marketing analysis
We conducted a comprehensive audit of the previous website and a marketing analysis. Based on the results, we identified the need for a more advanced, portal-like website.
3. Portal: dynamic content + role-based access
The new platform offers dynamic content and user role-based access, allowing different users to manage and utilize information according to their own responsibilities and needs.
4. Events, facilities, and services take center stage
The website focuses on providing up-to-date and easily accessible information. Special attention was paid to the event and activity calendar and the presentation of event venues, which significantly support the building’s operations and maintenance.
Key features of the website
- Event calendar
- Service booking calendar
- Service catalog for tenants and internal use
- Online store with integration to print-on-demand service
- Blog and news portal
- Dynamic content management and synchronization with services such as Google My Business
Results
The result was a sophisticated, portal-like website offering dynamic content and user role-based access. The site emphasizes up-to-date information, events, and services tailored to the needs of different target groups and supports the building’s operations and maintenance.
Customer feedback
“UUDLY designed and built a stunning and user-friendly website for Lapinlahden Lähde – a center for art, culture, and mental well-being.
It was important for us to be able to manage and update the pages ourselves and to be able to present the center’s various services and departments comprehensively. UUDLY organized workshops and meetings with key personnel at the center and listened to our needs and wishes before working on the pages. We always felt that we were involved in the process.
All in all, we are extremely pleased with the end result. Room reservations, event participants, and visitors to the building in general have increased directly thanks to the new pages. Thank you, UUDLY!
– Nonni Mäkikärki, Executive Director, Pro Lapinlahti
Do you need a portal where information, events, and reservations are kept up to date?
If the site is maintained by multiple teams or organizations, structure and roles are crucial. Tell us who updates the content, what needs to be displayed in real time (events, facilities, services, news), and whether a booking calendar or service catalog is needed—we will provide you with practical suggestions for the next steps.
No commitments. Let’s respond pragmatically: what should be done next and why.